TVEPA Mobile App

Manage your TVEPA account anytime, anywhere with our mobile app. Get instant access to your account, make payments, and receive important notifications right on your device.

Download Our App

App Features

  • View and pay bills
  • Monitor account balance
  • Track payment history
  • Set up alerts and reminders
  • Locate offices and payment centers
  • Contact customer service
  • Receive push notifications
  • View PDF bills
  • Manage multiple accounts

Security
Our app uses state-of-the-art encryption to protect your information. No sensitive data is stored on your device, though you can choose to save your login credentials using your device’s secure password manager.

System Requirements

  • iOS: iOS 13.0 or later
  • Android: Android 8.0 or later

Getting Started

  1. Download the app from your device’s app store
  2. Log in with your Customer Service Portal credentials
  3. Enable notifications (optional) for account updates

New Users
Don’t have an account? Visit our Customer Service Portal and select “Create User” under “Account Profile” in the “My Account” tab. You’ll need your account number to complete registration.

Need Help?
Contact our customer service team:

Real-Time Information
All account information is displayed in real-time, ensuring you always have the most current account status.

How do I create a username and password? Your Customer Service Portal login credentials work with the TVEPA Mobile App. New users can:

  1. Visit our Customer Service Portal
  2. Click “Account Profile” under “My Account”
  3. Select “New User”
  4. Complete registration using your account number

Can I manage multiple accounts? Yes. After logging in, you’ll see all your accounts listed. Select any account to view its details. You can make payments on individual accounts or multiple accounts at once.

How do I view my bill? The app displays PDF versions of your bills using your device’s PDF reader. If needed, the app will guide you through installing a compatible PDF reader.

How do I set up notifications? When first launching the app, you’ll be prompted to enable notifications. You can:

  • Enable notifications for specific accounts
  • Receive alerts for due dates and payments
  • Manage notification settings per device

How do I find office locations? Access our office locations and contact information without logging in by selecting the “Locations” option on the login screen.