During an Outage

Things to do if an outage should occur

• Check fuses or breakers in your switchbox panel.  If fuses or breakers are okay, call Tallahatchie Valley.  Be prepared to give your name, telephone number, address, and how long the power has been off.  This information will be very helpful to our service crew.
• Check to see if your neighbors’ lights are off.  Even if your neighbors lights are on, don’t hesitate to call Tallahatchie Valley EPA.
• Turn off all major electrical appliances that were on when the power went off, especially air conditioners or electric heating.  You will want to leave one light on so you will know when your power has been restored.
• STAY AWAY FROM DOWNED POWER LINES or any type of utility equipment.  Please note the location of the downed line or poles and call Tallahatchie Valley EPA immediately.  Even lines that look harmless can be dangerous.
• If your power is still out once your neighbors’ homes have been returned to service, you should contact Tallahatchie Valley EPA again.
• Food will last much longer in your refrigerator and freezer if the door is not opened.  Please do not open the door to check on the contents.
• If a member of your family is on a life-support device, please notify Tallahatchie Valley today so that your account can be placed on our high priority service list.
• In the event of a major outage caused by an ice storm, tornado or some other natural disaster, Tallahatchie Valley will broadcast messages with all available information.